The Different Methods You Can Use To Remove Bad Reviews From Google
It does not matter how good your product or service is, or your company’s customer service. Sooner or later, someone will post a negative review about your business. Unfortunately, it is inevitable. However, you will be then faced with a decision on how to handle the bad review, and even explore ideas to remove bad reviews from Google.
So, is it possible for these negative reviews to removed after they have been posted to your Google+ Local business page? As you can imagine, this is a very commonly asked question from business owners, doctors, chiropractors, plumbers, electricians, etc.
The answer to this question is ‘no’, and Google has shared its opinion on this matter. This does not mean, however, that there is nothing you can do to ensure your honesty and credibility is tarnished in the process.
Get More Reviews From Current Customers
The goal of this method is to instead of trying to remove bad reviews from Google, you make sure the reviews are not easily seen by having more positive reviews from current customers, clients or patients in the search results for the business.
For example, if you have 60 positive reviews and 1 negative review, this will appear normal to those who are reading the reviews. On the other hand, if you have 20 negative reviews and only 3 positive reviews, prospects may be less likely to purchase goods and services from you.
You may have heard the phrase, ‘You can’t please everyone’, and this is true. Even major stores, retail shops and experienced professionals have to deal with negative reviews. Keep in mind that even if your company is hit with one or two negative reviews, its online reputation can still remain intact.
Always Respond To A Negative Review
You can respond to any negative reviews posted on Google about your company if you have a Google+ Local listing that is verified. This can place you at an advantage, but you will need to be careful.
The last thing you want to do is to appear bitter, or ‘on the attack’ when responding to a negative review. Always try to be the bigger person in the situation and take the higher road whenever necessary.
Maintain your professionalism at all times, and in your response, be sure to apologize to the reviewer and make a promise to do things better the next time.
Is The Review From A Competitor?
When you are in business, you are not the only company in your niche. Jealous competitors may also be the masterminds of negative reviews about your business on Google. So, if you suspect that it is truly your competition trying to make your company look bad, there are some things that you can do Houston SEO Expert|Charles Lomotey
The first thing you want to do is flag the review as being inappropriate. You can also ask friends and family members to also flag the review as long as each click is coming from a Google account that is logged in from different IP addresses.
Once Google takes a look at the comment (which can take some time), if all of the reviews are originating from one, single IP, Google will remove it.
When you place your heart and soul into having a successful business, a negative review can truly be upsetting. Although you cannot remove bad reviews from Google, you can take proactive steps to maintain a positive online reputation for your company.